Frequently Asked Questions

Please read our FAQ before sending us a message.

Please, if your item comes in different sizes or colors, carefully choose your correct size or color choice before clicking “Add to Cart”.

You will then be directed to our Cart page where you can review your item(s) and proceed to Enter Shipping Address to process your order.

Yes, definitely!  During the checkout process, you are able to enter any shipping address and specify a different billing address.

We securely accept all major credit cards, Google Pay, Apple Pay, and PayPal. All prices and orders are listed and processed in US Dollars. However, please note that we are able to accept international credit and debit cards in any currency.

Our website is Payment card industry – Data Security Standards (PCI-DSS) compliant. We have highly secure and encryption-enabled payment gateway systems from Paypal and Stripe.

We have a flat shipping rate of  $4.99 per order. All orders above $49.99 are entitled to free shipping.

Immediately after placing your order, you should receive an email notification at the email you entered during the checkout process.The time frame for order delivery is divided into two parts:

  • Order verification, quality check and packaging
  • Once an order leaves our warehouse, standard shipping generally takes 1-5 business days via DHL express, USPS or FedEx.

Almost all of our products are shipped from the United States.We ship anywhere in the continental US for a flat rate of $4.95 for orders under $49.99. Order over $49.99 ship free!

We provide you with an excellent opportunity to track your order by simply indicating your tracking number. As soon as you get the number after shipment confirmation, fill it in on our Track my Order page and click on the Track button. As simple as ABC: you will immediately see where your package is at the moment and which stages your delivery has already gone through.

You will get an invoice for your order after the payment confirmation via email. also, you can download the invoice from “My orders” section.

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